Centro de Documentación de Fundación MAPFRE - An Ergonomics action research demonstration : integrating human factors into assembly design processes

Notes: Sumario: In action research (AR), the researcher participates in¿ the actions in an organisation, while simultaneously reflecting on¿ the actions to promote learning for both the organisation and the researchers. This paper demonstrates a longitudinal AR collaboration with an electronics manufacturing firm where the goal was to improve the organisation's ability to integrate human factors (HF) proactively into their design processes. During the three-year collaboration, all meetings, workshops, interviews and reflections were digitally recorded and qualitatively analysed to inform new actions¿. By the end of the collaboration, HF tools with targets and sign-off by the HF specialist were integrated into several stages of the design process, and engineers were held accountable for meeting the HF targets. We conclude that the AR approach combined with targeting multiple initiatives at different stages of the design process helped the organisation find ways to integrate HF into their processes in a sustainable way.Related records: En: Ergonomics : the international journal of research and practice in human factors and ergonomics. - Oxon [United Kingdom] : Taylor & Francis, 2010- = ISSN 0014-0139. - 06/10/2014 Volumen 57 Número 10 - octubre 2014 Other categories: 875

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