The Potential of AI to boost customer experience

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<dc:date>2021-02-01</dc:date>
<dc:description xml:lang="es">Sumario: The COVID-19 global pandemic has shone a spotlight on the power of AI, as companies use it to predict trends in real time, personalise customer experiences and explore coronavirus treatments and vaccines. With pandemic-induced lockdowns and social restrictions nearly obliterating the personal touch customers expect from insurers, organisations must fill the ensuing void with technology say Cognizant's Messrs Newton Smith and Arun Baid.</dc:description>
<dc:identifier>https://documentacion.fundacionmapfre.org/documentacion/publico/es/bib/174923.do</dc:identifier>
<dc:language>eng</dc:language>
<dc:rights xml:lang="es">InC - http://rightsstatements.org/vocab/InC/1.0/</dc:rights>
<dc:subject xml:lang="es">Inteligencia artificial</dc:subject>
<dc:subject xml:lang="es">Experiencia del cliente</dc:subject>
<dc:subject xml:lang="es">Empresas de seguros</dc:subject>
<dc:subject xml:lang="es">COVID-19</dc:subject>
<dc:subject xml:lang="es">Pandemias</dc:subject>
<dc:type xml:lang="es">Artículos y capítulos</dc:type>
<dc:title xml:lang="es">The Potential of AI to boost customer experience</dc:title>
<dc:relation xml:lang="es">En: Asia insurance review. - Singapore : Ins Communications Pte Ltd., 2009- = ISSN 0218-2696. - 01/02/2021 Número 2 - febrero 2021 , p. 60-61</dc:relation>
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