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Competitive advantage and the value network configuration : making decisions at a Swedish life insurance company
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Section: Articles
Title: Competitive advantage and the value network configuration : making decisions at a Swedish life insurance company / Oystein D. Fjeldstad and Christian H. M. KetelsAuthor: Fjeldstad, Oystein D. ‌
Notes: This article discusses the use of the value network configuration, an alternative to the value chain introduced by authors in response to such concerns about the applicability of the value chain to transaction service structuresRelated records: En: Long range planning. - Oxford [etc.]. - Vol. 39, nº 2, April 2006 ; p. 109-131Materia / lugar / evento: Ventaja competitiva ‌Seguro de vida ‌Toma de decisiones ‌Cadena del valor ‌Servicio al cliente ‌Servicios financieros ‌Telecomunicaciones ‌Otros autores: Ketels, Christian H. M. ‌
Secondary titles: Título: Long range planning
Other categories: 341
Rights: In Copyright (InC)
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