Collection: Articles Title: Managing customer services : human resource practices, quit rates, and sales growth / Rosemary Batt Related records: En: Academy of management journal. - New York : Academy of Management, 1999-2010 = ISSN 0001-4573. - Número 3 45 2002Other categories: 92 Rights: In Copyright (InC) Referencias externas: earth MÁS INFORMACIÓN See issue detail
