Section: Articles Title: A customer interaction approach to strategy and production complexity alignment in service firms / Bruce C. Skaggs and Tammy Ross Huffman Related records: En: Academy of management journal. - New York : Academy of Management, 1999-2010 = ISSN 0001-4573. - Número 6 46 2003Other categories: 92 Rights: In Copyright (InC) Referencias externas: earth MÁS INFORMACIÓN See issue detail