Collection: Articles Title: Using choice modeling in service management : a framework for gaining a clearer understanding of customer preferences Related records: En: Sloan management review. - Cambridge : MIT Sloan School of Management, 1985-2012 = ISSN 1532-9194. - Número 2 44 2003Other categories: 92 Rights: In Copyright (InC) Referencias externas: earth MÁS INFORMACIÓN See issue detail