Section: Articles Title: Selectively pursuing more of your customer's business / James C. Anderson and James A. Narus Related records: En: Sloan management review. - Cambridge : MIT Sloan School of Management, 1985-2012 = ISSN 1532-9194. - Número 3 44 2003Other categories: 92 Rights: In Copyright (InC) Referencias externas: earth MÁS INFORMACIÓN See issue detail