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Online bill pay's last mile : encouraging activation and avid use

Recurso electrónico / electronic resource
Registro MARC
Tag12Valor
LDR  00000cam a22000004b 4500
001  MAP20080027049
003  MAP
005  20220901134156.0
008  080917s2007 usa|||| ||| ||eng d
040  ‎$a‎MAP‎$b‎spa‎$d‎MAP
084  ‎$a‎921.94
24510‎$a‎Online bill pay's last mile‎$b‎ : encouraging activation and avid use‎$c‎ by Emmett Higdon... [et al.]
260  ‎$a‎Cambridge‎$b‎Forreser Research‎$c‎2007
4901 ‎$a‎For eBusiness, channel & product management professionals
520  ‎$a‎As annual growth rates for online bill pay slow, banks can no longer afford to focus solely on enrolling new users. They will realize the bottom-line benefit from their bill pay operations only when users are fully engaged in the service. To achieve this, banks must use a combination of hand-holding when the account is opened; new payee-switching technology; high-touch follow-up; and a business model that values bill pay activation more than enrollment
650 1‎$0‎MAPA20080602772‎$a‎Operaciones bancarias
650 1‎$0‎MAPA20080547738‎$a‎Internet
650 1‎$0‎MAPA20080579159‎$a‎Banca electrónica
650  ‎$0‎MAPA20080595296‎$a‎Comercio electrónico
7001 ‎$0‎MAPA20080650971‎$a‎Higdon, Emmett
7102 ‎$0‎MAPA20080436582‎$a‎Forrester
830 0‎$0‎MAPA20080534165‎$a‎For eBusiness, channel & product management professionals