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Occupational health and safety and the balanced scorecard

Recurso electrónico / electronic resource
Registro MARC
Tag12Valor
LDR  00000nab a22000004b 4500
001  MAP20090087231
003  MAP
005  20090925101513.0
008  090922s2003 gbr|| p |0|||b|spa d
040  ‎$a‎MAP‎$b‎spa
084  ‎$a‎871
1001 ‎$0‎MAPA20090033979‎$a‎Mearns, Kathryn
24510‎$a‎Occupational health and safety and the balanced scorecard‎$c‎Kathryn Mearns, Jon Ivar Havold
520  ‎$a‎This paper takes the performance indicators used in an offshore health-and-safety benchmarking study carried out by Aberdeen University on 13 offshore installations operating on the UK Continental Shelf and relates them to the BSC framework. The results from the benchmarking study are discussed from the perspective of suggesting which indicators should populate each perspective of the BSC: financial, customer, internal business and learning and growth. In addition the paper includes the results of interviews conducted with senior managers in the UK and Norwegian oil and gas sector, about use of the BSC in general and with regard to health and safety performance indicators in particular. Reasons for including occupational health and safety in the BSC and reports/papers covering occupational health and safety indicators and the BSC are discussed
650 1‎$0‎MAPA20080613693‎$a‎Cuadro de Mando Integral
650 1‎$0‎MAPA20080629724‎$a‎Seguridad e higiene en el trabajo
650 1‎$0‎MAPA20080564933‎$a‎Calidad total
650 1‎$0‎MAPA20080601997‎$a‎Industria petrolífera
7001 ‎$0‎MAPA20090033986‎$a‎Havold, Jon Ivar
7400 ‎$a‎The TQM Magazine
7730 ‎$t‎The TQM Magazine‎$d‎Bedford : 2003‎$h‎v. 15, nº 6; p. 408-423