Centro de Documentación de Fundación MAPFRE - Austria : fight "bad apple" call centres starting to pay off

MAP20110073534

Austria : fight "bad apple" call centres starting to pay off / Thomas Schnee

Texto del artículo en inglés y francés

Sumario: Since 2006, Austria's prívate sector employees' union GPA-djp has been fighting sweatshop work paces, continual monitoring of staff and bogus self-employment in call centres. Five years and two union campaigns later, working conditions are on the up.

En: HesaMag. - Brussels : European Trade Union Institute, 2009-. - 01/12/2011 Numero 4 - Diciembre 2011 , p. 32-34

1. Mejora continua . 2. Despido laboral . 3. Call centers . 4. Sindicatos . 5. Sector privado . 6. Condiciones de trabajo . 7. Austria .