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The Cost of claims

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      <subfield code="a">The Cost of claims</subfield>
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      <subfield code="a">claims management is ever more important to insurers' profitability equation, especially in this era of low investment income. But a look back over a decade of industrywide claims data shows that despite insurers ' best efforts, the ability to manage claims still varies from line to line, and it spikes and falls with the trends and events that become claims generators</subfield>
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      <subfield code="g">02/05/2012 Tomo 113 Número 1  - Mayo 2012 , p. 18-21</subfield>
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