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Insurance and technology : evolution and revolution in a digital world

Recurso electrónico / electronic resource
MAP20140040452
Insurance and technology : evolution and revolution in a digital world / Jon Hocking... [et al.]. — New York [etc.] : Morgan Stanley : Boston Consulting Group, 2014
Sumario: They believe that the insurance industry is on the brink of major technology-driven change; this creates major opportunities for insurers that are looking to embrace it, but it poses significant risks for the laggards. While some aspects of technological change such as better operating efficiency, the need to engage creatively with consumers digitally and increased disintermediation are common to many industries, others are specific to insurance. Fundamentally, insurance is about the pricing and selection of risk. We believe that the Internet of Things (IoT) and Big Data will change the type of data that insurers use to assess risk, the way in which information is analysed and ultimately the size of the actual risk pools.Their aim is not to identify relative winners or losers in the insurance industry, but to provide insights into the impact of technology on the industry as a whole
1. Mercado de seguros . 2. Nuevas tecnologías . 3. Cambio tecnológico . 4. Eficiencia operacional . 5. Satisfacción del cliente . 6. Opinión del cliente . 7. Selección de riesgos . 8. Precios . 9. Evaluación de riesgos . 10. Retención de clientes . 11. Internet de las cosas . I. Hocking, Jon . II. Morgan Stanley . III. Boston Consulting Group .