Digital Inclusion in public services : Enhancing digital literacy, skills and inclusion in public services

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<rdf:Description>
<dc:creator>Arthur D. Little</dc:creator>
<dc:creator>Karlsruher Institute of Technology</dc:creator>
<dc:date>2016</dc:date>
<dc:description xml:lang="es">Sumario: Despite investments and efforts, the performance in connectivity of different European regions is not homogenous. Moreover, our analysis shows two meaningful trends: first, the more confident individuals are with technology, the more they interact online with public authorities; second, the more public R&D budget is devoted to the ICT dimension, the more businesses appear positively dominated by technology. This means having a digital infrastructure is necessary, but not an adequate condition to succeed. European governments should focus on enhancing digital confidence. A Digital Competence Center represents a possible way to increase digital competences as well as public services' inclusion in peoples' lives and businesses' operations. </dc:description>
<dc:identifier>https://documentacion.fundacionmapfre.org/documentacion/publico/es/bib/158251.do</dc:identifier>
<dc:language>eng</dc:language>
<dc:publisher>Arthur D. Little</dc:publisher>
<dc:rights xml:lang="es">InC - http://rightsstatements.org/vocab/InC/1.0/</dc:rights>
<dc:subject xml:lang="es">Servicios públicos</dc:subject>
<dc:subject xml:lang="es">Nuevas tecnologías</dc:subject>
<dc:subject xml:lang="es">Conectividad</dc:subject>
<dc:subject xml:lang="es">Digitalización</dc:subject>
<dc:type xml:lang="es">Libros</dc:type>
<dc:title xml:lang="es">Digital Inclusion in public services : Enhancing digital literacy, skills and inclusion in public services</dc:title>
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