Centro de Documentación de Fundación MAPFRE

Publicación: [S.l.] : Deep Analysis, 2019Notas: Sumario: Traditional Insurers are being attacked by pure-play digital business models that are using digital applications such as chatbots to turn the process of filing a claim into a fast, simple, and satisfying experience. In addition, there is an increasing quantity and variety of digital media including video and images associated with claims initiation and the claims investigation process. Traditional insurers are struggling to manage this situation.Materia / lugar / evento: Reclamaciones Transformación digital Gestión de la información Machine learning Gestión de siniestros Otros autores: Deep Analysis
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Claims processing