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World insurance report 2020

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      <subfield code="a">World insurance report 2020</subfield>
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      <subfield code="a">Paris [etc.]</subfield>
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      <subfield code="a">From Millennials and Gen Xers to Boomers, more and more individuals are bypassing traditional methods and using digital channels for their day-to-day transactions, including insurance research and policy purchase. As they are accustomed to superior customer experience from BigTech firms and product manufacturers, they are also seeing them as an option for their insurance needs. Additionally, the current social distancing measures brought on by COVID-19 will only accelerate this trend</subfield>
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      <subfield code="a">Mercado de seguros</subfield>
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      <subfield code="a">Modelos de negocio</subfield>
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      <subfield code="a">Innovación</subfield>
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      <subfield code="a">Transformación digital</subfield>
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      <subfield code="a">COVID-19</subfield>
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      <subfield code="a">Pandemias</subfield>
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      <subfield code="a">Tendencias</subfield>
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      <subfield code="a">Capgemini</subfield>
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      <subfield code="a">Asociación Europea de Dirección y Marketing Financiero</subfield>
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