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Consumers and the new reality : preparing for changing customer needs, behaviors and expectations

Recurso electrónico / Electronic resource
Colección: Documentos electrónicos
Título: Consumers and the new reality : preparing for changing customer needs, behaviors and expectations
Publicación: Amstelveen : KPMG International, 2020Descripción física: 20 p.Notas: Sumario: Globally, a new consumer is emerging one that is financially constrained, more advanced in their use of digital technologies, more thoughtful and selective in their decision-making, and keen to see COVID-19 as an opportunity to reset values in the world. The changes we're seeing are likely not short term. Most consumers believe they will be living their lives very differently for the foreseeable future. Businesses will be faced with new challenges in this new reality.Materia / lugar / evento: Consumidores COVID-19 Pandemias Encuestas Impacto económico Comportamiento del consumidor Digitalización Otros autores: KPMG International
Otras clasificaciones: 921