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Clarity out of confusion

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      <subfield code="a">Smith, Gary </subfield>
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      <subfield code="a">Clarity out of confusion</subfield>
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      <subfield code="a">Once a year, UK investors receive a statement on the performance of their investments and pensions  but the information provided is often shamefully baffling and incomprehensible. The IFoA Customer Journey Working Party has spent four years investigating how we might better communicate to customers the investment risks and performance of their funds.</subfield>
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      <subfield code="t">The Actuary : the magazine of the Institute & Faculty of Actuaries</subfield>
      <subfield code="d">London :  Redactive Publishing, 2019-</subfield>
      <subfield code="g">02/11/2020 Número 10 - noviembre 2020 , p. 28-29</subfield>
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