Búsqueda

Reimagining customer experience : the impact of emerging technology on digital experiences

Recurso electrónico / Electronic resource
Registro MARC
Tag12Valor
LDR  00000cam a22000004b 4500
001  MAP20210013621
003  MAP
005  20220911190007.0
008  180511s2021 usa|||| ||| ||eng d
040  ‎$a‎MAP‎$b‎spa‎$d‎MAP
084  ‎$a‎922.112
24510‎$a‎Reimagining customer experience‎$b‎: the impact of emerging technology on digital experiences
260  ‎$a‎Cambridge, Massachusetts [etc.]‎$b‎Forrester Research‎$a‎ Minato, Tokio [etc.]‎$b‎Fujitsu‎$c‎2021
300  ‎$a‎21 p.
520  ‎$a‎Customer demands will never standstill. Changes in society, attitudes and technology continually drive new demands for new products, services and experiences. Digitization has accelerated the pace of change and customer expectations are set to change dramatically as technology becomes a fundamental part of every interaction.
650 4‎$0‎MAPA20150006509‎$a‎Experiencia del cliente
650 4‎$0‎MAPA20080568641‎$a‎Digitalización
650 4‎$0‎MAPA20080586546‎$a‎Nuevas tecnologías
650 4‎$0‎MAPA20080605674‎$a‎Desarrollo tecnológico
650 4‎$0‎MAPA20080589189‎$a‎Atención al cliente
650 4‎$0‎MAPA20080611200‎$a‎Inteligencia artificial
7102 ‎$0‎MAPA20080435226‎$a‎Fujitsu
7102 ‎$0‎MAPA20080436582‎$a‎Forrester