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Why AI in insurance claims and underwriting? : improving the insurance experience

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      <subfield code="a">Why AI in insurance claims and underwriting?</subfield>
      <subfield code="b">: improving the insurance experience</subfield>
      <subfield code="c">Andrea Lorenzoni, Michael Reilly</subfield>
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      <subfield code="a">With today's rapidly maturing technologies and the ability to tap into ever-increasing data, AI has emerged as the transformative technology and critical differentiator in the insurance industry, especially when applied in tandem with humans. To further identify opportunities around AI for insurers, Accenture conducted research to better understand both how insurance customers and employees can benefit from the maturity of AI in Claims and Underwriting.</subfield>
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