Banking on AI : revolutionizing customer experience

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      <subfield code="a">What about the AI and technology revolution has been most transformative for financial services? -- What makes an AI bank of the future? -- What help from AI would you appreciate most from your financial services provider?</subfield>
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      <subfield code="a">McKinsey hosted its first Asia AI & Data Summit in Bangkok early in 2025 against the backdrop of countries in the region embracing the AI and tech revolution. The event brought together over 100 leaders from a wide range of fields, including banking and financial services, to gain a better understanding of the growing AI markets in the Asia-Pacific region. The important role that data and tech play was a focus area in which delegates 
got a glimpse of the next potential AI frontiers</subfield>
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