MAP20070035966O'Reilly, Charles A.Hidden value : how great companies achieve extraordinary results with ordinary people / Charles A. O'Reilly, Jeffrey Pfeffer. — Boston : Harvard Business School Press, cop.2000XVII, 286 p. ; 24 cmThe "Right" people or the "Right" organization? -- Southwest Airlines: if success is so simple, why is it so hard to imitate? -- Cisco Systems: acquiring and retaining talent in hypercompetitive markets? -- The Men's Wearhouse: growth in a declining market -- The SAS Institute: succeeding with old-fashioned values in a new industry -- PSS World Medical: opening the books -- AES: is this global company out of control? -- New United Motor Manufacturing, Inc.: transforming people and systems -- Cypress Semiconductor: what's missing? -- Unlocking the hidden value in all of your people