Hidden value : how great companies achieve extraordinary results with ordinary people

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<subTitle>: how great companies achieve extraordinary results with ordinary people</subTitle>
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<namePart>O'Reilly, Charles A.</namePart>
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<abstract>The "Right" people or the "Right" organization? -- Southwest Airlines: if success is so simple, why is it so hard to imitate? -- Cisco Systems: acquiring and retaining talent in hypercompetitive markets? -- The Men's Wearhouse: growth in a declining market -- The SAS Institute: succeeding with old-fashioned values in a new industry -- PSS World Medical: opening the books -- AES: is this global company out of control? -- New United Motor Manufacturing, Inc.: transforming people and systems -- Cypress Semiconductor: what's missing? -- Unlocking the hidden value in all of your people</abstract>
<note type="statement of responsibility">Charles A. O'Reilly,  Jeffrey Pfeffer</note>
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