The Hard work of being a soft manager

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<namePart>Peace, William H.</namePart>
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<abstract displayLabel="Summary">In this article, Peace crafted out of his experiences added a new dimension to the portrait of the leader. Quietly but thoroughly, he smashed the icon of the armor-plated hero and replaced it with a fresh-and-blood human being, fallible, vulnerable, and for those very reasons, credible and effective. Real leaders invite candid feedback and even admit they don't  have all the answers</abstract>
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