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The Hard work of being a soft manager

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      <subfield code="a">The Hard work of being a soft manager</subfield>
      <subfield code="c">by William H. Peace</subfield>
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      <subfield code="a">In this article, Peace crafted out of his experiences added a new dimension to the portrait of the leader. Quietly but thoroughly, he smashed the icon of the armor-plated hero and replaced it with a fresh-and-blood human being, fallible, vulnerable, and for those very reasons, credible and effective. Real leaders invite candid feedback and even admit they don't  have all the answers</subfield>
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      <subfield code="g">December 2001 ; p. 99-104</subfield>
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