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Notas: In this article the author introduces the famous question, "what business are you really in?" and with it the claim that, had railroad executives seen themselves as being in the transportation business rather than the railroad business, they would have continued to grow. The article is as much about strategy as it about marketing, but it also introduced the most influential marketing ideas of the past half-century: that business will do better in the end if they concentrate on meeting customer's needs rather than on selling products Registros relacionados: En: Harvard business review. - Boston. - July-August 2004 ; p. 138-149Materia / lugar / evento: Marketing Estrategia empresarial Management Títulos secundarios: Título: Harvard business review
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Marketing myopia