Academy of management journal - Número 1 47 2004

Números: Número 1 47 2004

Tipo: Normal

Derechos: InC

Título	Autor	Páginas
A multilevel investigation of factors influencing employee service performance and customer outcomes
Divisional multimarket contact within and between multiunit organizations
Experiencing mistreatment work : the role of grievance filing, nature of mistreatment and employee withdrawal
Neutralizing job stressors political skill as an antidote to the dysfunctional consequences of role conflict
Service climate effects on customer attitudes: an examination of boundary conditions
Talking trash : legitimacy, impression management and unsystematic risk in the context of the natural environment /Pratima Bansal and Ian Clelland
The pace, sequence and linearity of radical change
Tournament rituals in the evolution of fields : the case of the Grammy Awards
Variable organizational risk preferences : tests of the March-Shapira Model