Centro de Documentacion de Fundación MAPFRE - What is an operating model?

MAP20250020986

What is an operating model? / McKinsey & Company. — New York : McKinsey & Company, 2025

7 p.

En portada: An operating model is the backbone of any organization. It outlines how the company delivers value to its customers, operates on a day-to-day basis, and achieves its strategic objectives

What is an operating model? -- What are the key elements of an operating model, and how do they work together as a system? -- What benefits can a well-designed operating model bring to an organization? -- Why is alignment crucial in an operating model, and how is it achieved? -- How often should an organization redesign its operating model, and how can it prepare for this process? -- How important are people to the success of an operating model redesign, and what investments are required? -- What role do leaders play in a successful operating model transformation? -- How can an operating model be more adaptable and agile? -- How can core processes be rewired for better performance?. — Sumario: The document explains that an operating model is the organizational backbone that defines how a company delivers value, operates daily, and achieves strategic goals. It emphasizes the importance of aligning 12 interconnected elements such as purpose, structure, governance, technology, and talent into a coherent system to close the gap between strategy and performance. A well-designed operating model drives clarity, speed, skills, and commitment, enabling agility and resilience in volatile environments. The report highlights benefits like improved efficiency, faster decision-making, and stronger employee engagement, while stressing the need for regular redesigns, leadership alignment, and investment in people and culture to sustain long-term success

1. Organizaciones . 2. Estrategia empresarial . 3. Sistemas operativos . 4. Rendimiento de la empresa . 5. Dirección de operaciones . 6. Gerencia de riesgos . 7. Toma de decisiones . 8. Eficiencia operacional . 9. Riesgos operativos . I. McKinsey & Company . II. Título.