Centro de Documentacion de Fundación MAPFRE - 2010 life insurance operations book of metrics : executive summary

Publicação: [S.l.] : Deloitte Consulting LLP, cop. 2011Notas: Sumario: Marketing, product, and distribution -- New business -- Customer service -- Information technology -- Corporate overhead -- Looking forward -- Benchmarking methodology -- Approach and methodology -- Performance measures -- Participants -- About the Global Benchmarking CenterMateria / lugar / evento: Seguro de vida Operaciones de seguros Benchmarking Servicio al cliente Distribución de seguros Otros autores: Deloitte
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