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Workload and psychophysiological stress reactions in air traffic controllers
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MAP20071019470
Zeier, Hans ‌
Workload and psychophysiological stress reactions in air traffic controllers / Hans Zeier
Sumario: The present study investigates the interactions between the air traffic controllers objective workload and their physiological and psychological stress reactions. As an indicator of objective workload, a combined index was computed, consisting of the average number of aircraft to be controlled, number of radio-communications, and duration of radio-communications measured during successive 10 min intervals. The psicological indicator of workload was evaluated by measuring salivary cortisol concentration before and after a working session of about 10 min. Psychological aspects of workload were assessed with a validated questionnaire
En: Ergonomics. - London and Washington. - Vol. 37, nº 3, March 1994 ; p. 525-539
1. Ergonomía ‌. 2. Controladores aéreos ‌. 3. Estrés ‌. 4. Aviones ‌. 5. Transporte aéreo ‌. I. Título. II. Título: Ergonomics.