Centro de Documentación de Fundación MAPFRE - Getting the truth into workplace surveys

Notas: Sumario: In this article, the author, a former research scientist at the University of Michigan and currently the president of a survey design firm, explores some glaring failures of survey design and provides 16 guidelines to improve workplace assessment tools. Applied judiciously, these rules will not only make a tangible difference in the quality and usefulness of the data obtained, but will also produce an increased response rate. The guidelines--and the problems they address--fall into five areas: content, format, language, measurement, and administration. Following the guidelines in this article will help you get unbiased, representative, and useful information from your workplace survey. Registros relacionados: En: Harvard business review. - Boston. - February 2002 ; p. 111-118Materia / lugar / evento: Evaluación de personal Recursos humanos Comportamiento humano Títulos secundários: Título: Harvard business review
Outras classificações: 922.3

Direitos: In Copyright (InC)

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