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Managing psychological claims

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<namePart>Price, David R.</namePart>
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<abstract>Evaluating a psychological injury claim following a crisis event at work presents delicate situation that combines the risk manager's responsability to be business and the compasion involved in addressing the human aspects of crisis management. By setting forth a cleary defined path of evaluation, companies can differentiate between the cases needing legitimate response and those that are unfounded</abstract>
<note type="statement of responsibility">David R. Price, Michael R. Boutot</note>
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<topic>Aspectos psicológicos</topic>
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<topic>Enfermedades mentales</topic>
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<topic>Psicología del trabajo</topic>
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<topic>Prevención de riesgos</topic>
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<title>Risk Management</title>
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<publisher>New York</publisher>
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<text>nº 6, June 2002 ; p. 46-52</text>
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