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The Principles of six sigma : building a quality claims management program
Fichero PDF / PDF file
MAP20071505181
Lipscomb, Brad ‌
The Principles of six sigma : building a quality claims management program / by Brad Lipscomb and Austin Lewis
The Six Sigmas has evolved into a management tool for improving business results through the integration of business results through the integration of business operations, statistical measurements and products development, and it is now being applied to business areas as diverse as human resources, purcharsing and customers service
En: Risk management. - New York. - nº 2, February 2004 ; p. 30-34
1. Empresas ‌. 2. Management ‌. 3. Estrategia empresarial ‌. 4. Servicio al cliente ‌. 5. Proyectos empresariales ‌. I. Título. II. Título: Risk management.