Measuring organizational knowledge : a conceptual and methodological framework

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<title>Measuring organizational knowledge</title>
<subTitle>: a conceptual and methodological framework</subTitle>
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<namePart>Wilcox King, Adelaide</namePart>
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<namePart>Sohi, Ravipreet S.</namePart>
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<dateIssued encoding="marc">2003</dateIssued>
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<abstract>Knowledge is fundamental to strateggic success. Limited progress has been made, however, in measuring organizational knowledge. We employ research on resource-based theory and organizational epistemology to suggest a perceptual aproach to measuring knowledge. We present a research protocol to identify a domain of organizational knowledge resources within industries. Using a sample of organizations from the hospital and textile industries, we interviewed CEOs to identify the feasible set of knowledge resources. We presented this set to managers at those organizations to measure their perceptions of the value-added of each knowledge resources varies by industry and organization, and calls to question efforts to generate an inventory of generic knowledge resources tha is applicable across industries</abstract>
<note type="statement of responsibility">Adelaide Wilcox King and Carl P. Zeithaml</note>
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<topic>Management estratégico</topic>
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<topic>Gestión del conocimiento</topic>
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<topic>Industrias</topic>
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<topic>Organizaciones</topic>
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<topic>Estudios</topic>
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<title>Strategic management journal</title>
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<publisher>Chichester [etc.] : Wiley</publisher>
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<text>Vol. 24, nº 8,  August 2003 ; p. 763-772</text>
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