Measuring organizational knowledge : a conceptual and methodological framework

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      <subfield code="a">Measuring organizational knowledge</subfield>
      <subfield code="b">: a conceptual and methodological framework</subfield>
      <subfield code="c">Adelaide Wilcox King and Carl P. Zeithaml</subfield>
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      <subfield code="a">Knowledge is fundamental to strateggic success. Limited progress has been made, however, in measuring organizational knowledge. We employ research on resource-based theory and organizational epistemology to suggest a perceptual aproach to measuring knowledge. We present a research protocol to identify a domain of organizational knowledge resources within industries. Using a sample of organizations from the hospital and textile industries, we interviewed CEOs to identify the feasible set of knowledge resources. We presented this set to managers at those organizations to measure their perceptions of the value-added of each knowledge resources varies by industry and organization, and calls to question efforts to generate an inventory of generic knowledge resources tha is applicable across industries</subfield>
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      <subfield code="a">Sohi, Ravipreet S.</subfield>
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      <subfield code="t">Strategic management journal</subfield>
      <subfield code="d">Chichester [etc.] : Wiley</subfield>
      <subfield code="g">Vol. 24, nº 8,  August 2003 ; p. 763-772</subfield>
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