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Customer loyalty-oriented management through digital transformation

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      <subfield code="a">CSC was afforded the valuable opportunity to interview Mr Yutaka Hashiramoto, Director of Saison Automobile & Fire Insurance Co Ltd, about the challenges he faces as a leader of the insurance company's system services, as well as his outlook on the company's IT strategy and the non-life insurance market. Read on for a summary of the interview.</subfield>
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      <subfield code="g">01/02/2017 Número 2 - febrero 2017 , p. 70-72</subfield>
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