MAP20170017035 Gordon, Rachel Providing a personal service : brokers need to stand out in a competitive market / Rachel Gordon 4 p. Sumario: Brokers need to stand out in a competitive market and claims service is a way to make a real difference. Being there to advise, intervene - and to turn the heat up if necessary - can mean the world to a grateful client En: Post magazine : the insurance world covered since 1840. - London : Incisive Financial Publishing Ltd., 2005-2016. - 01/05/2017 Número 5 - mayo 2017 , p. 24-27 1. Corredores de seguros . 2. Reclamaciones . 3. Mercado de seguros . I. Título.