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Corporate Social Responsiveness : exploring the dynamics of "bad episodes"

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003  MAP
005  20080418125522.0
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008  051221e20051001gbr|||| | |00010|eng d
040  ‎$a‎MAP‎$b‎spa
084  ‎$a‎922.15
1001 ‎$0‎MAPA20080086602‎$a‎Valand, Terje
24510‎$a‎Corporate Social Responsiveness‎$b‎: exploring the dynamics of "bad episodes"‎$c‎Terje Valand, Morten Heide
520  ‎$a‎The purpose of this paper is to improve our understanding of how a company can handle "bad episodes" related to corporate social responsibility (CSR). We introduce a conceptual model in which a CSR Critical Incident passes through three "regulators" which influence the significance of the episode. Depending on the significance episode, influenced by the regulators, three responsive strategies are outlined and discussed. The study contributes to managerial decision-making by identifying responsive strategies to counter corporate image threats and loss of public trust
65011‎$0‎MAPA20080632090‎$a‎Responsabilidad social de la empresa
65011‎$0‎MAPA20080580438‎$a‎Ética empresarial
65011‎$0‎MAPA20080606084‎$a‎Estrategia corporativa
65011‎$0‎MAPA20080555061‎$a‎Management
7001 ‎$0‎MAPA20080071431‎$a‎Heide, Morten
7400 ‎$a‎European management journal
7730 ‎$w‎MAP20077000215‎$t‎European Management Journal‎$d‎Oxford [etc.]‎$g‎nº 5, October 2005 ; p. 495-506