Collection: Articles Title: Service with a smile : emotional contagion in the service encounter / S. Douglas Pugh Related records: En: Academy of management journal. - New York : Academy of Management, 1999-2010 = ISSN 0001-4573. - Número 5 44 2001Other categories: 92 Rights: In Copyright (InC) Referencias externas: earth MÁS INFORMACIÓN See issue detail
