Collection: Articles Title: A multilevel investigation of factors influencing employee service performance and customer outcomes / Hui Liao and Aichia Chuang Related records: En: Academy of management journal. - New York : Academy of Management, 1999-2010 = ISSN 0001-4573. - Número 1 47 2004Other categories: 92 Rights: In Copyright (InC) Referencias externas: earth MÁS INFORMACIÓN See issue detail
