Collection: Articles Title: Service with a smile and encounter satisfaction : emotional contagion and appraisal mechanisms / Patricia B. BArger and Alicia A. Grandey Related records: En: Academy of management journal. - New York : Academy of Management, 1999-2010 = ISSN 0001-4573. - Número 6 49 2006Other categories: 92 Rights: In Copyright (InC) Referencias externas: earth MÁS INFORMACIÓN See issue detail
