MAP20070023967Argyris, ChrisOrganizational learning II : theory, method, and practice / Chris Argyris, Donald A. Schön. — Reading, Massachusetts : Addison-Wesley, cop. 1996305 p. ; 21 cmSumario: An introduction to organizational learning -- Defensive reasoning and the theoreticlal framework that explains it. Model I and O-I -- Inquiry-enhancing intervention and its theoretical basis -- Strengths and weaknesses of consultation and research in the field of organizational learning