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MAP20180005800Transforming insurance through innovation : global best practices reveal new models and approaches. — Paris : EFMA : Accenture, 2017Sumario: Large traditional insurers and dynamic start-ups alike are turning to artificial intelligence (AI), the Internet of Things (IoT), digital platforms, blockchain and other emerging technologies to create powerful new client value propositions and business models that increase efficiency and transform the customer experience. 1. Mercado de seguros. 2. Innovación empresarial. 3. Inteligencia artificial. 4. Nuevas tecnologías. 5. Comportamiento del consumidor. I. European Financial Management Association. II. Accenture.