MAP20200019763 Kotanko, Bernhard Digitally-enabled hybrid agency model for the new world / Bernhard Kotanko, Enoch Chan Sumario: COVID-19 has brought challenges to insurance distribution. The agency channel is particularly under pressure, with face-to-face meetings between agents and customers rendered impossible En: Asia insurance review. - Singapore : Ins Communications Pte Ltd., 2009- = ISSN 0218-2696. - 01/06/2020 Número 6 - junio 2020 , p. 52 1. COVID-19 . 2. Pandemias . 3. Mercado de seguros . 4. Distribución de seguros . 5. Transformación digital . 6. Digitalización . 7. Inteligencia artificial . I. Chan, Enoch . II. Título.