EFMA review 2020 : preparing for the future and embracing the next wave of technological advancements
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| 001 | MAP20200023074 | ||
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| 005 | 20220912143650.0 | ||
| 008 | 180227s2020 fra|||| ||| ||eng d | ||
| 040 | $aMAP$bspa$dMAP | ||
| 084 | $a219 | ||
| 245 | 1 | 0 | $aEFMA review 2020$b: preparing for the future and embracing the next wave of technological advancements |
| 260 | $aParis$bEFMA $c2020 | ||
| 300 | $a79 p. | ||
| 505 | 0 | $aSupporting SME in a time of crisis -- Managing the Covid-19 crisis / Dennis Tafoya -- Why the economy should recover quickly / Sandy Vaci -- After Covid-19 bank+fintech partnerships / Gorkem Coktin -- Digital banking landscape: the future is now / Lincoln Teo -- A people-driven digital strategy a key to success / Paul Cobban -- Open banking is coming your way / Matthias Kröner -- Banking as a living business / George Beatty -- China: a leader with one eye on the future / Richard Turrin -- Transitioning from open banking to "open X" -- What is the best way to measure the success of an innovation lab? / Richard Turrin -- Efma and Accenture CIG banking innovation awards 2019 -- How HSBC Bank USA embedded innovation in their DNA / Jeremy Balkin -- Delivering service excellence in a digital Africa / John Berry -- Excellent customer experiences in the digital age / Vikram Krishna -- Great customer service does not happen by chance -- Facebook Libra: opportunities and challenges -- Delivering payments excellence for a streaming giant / Kristen Morrow-Greven -- Exploring the potential of blockchain / Therese Torris -- P2P payments: the fintech and bigtech threat / Anne-Laure Jozan -- How Payoneer is shaking up cross-border payments / Eyal Moldovan -- Why Efma members are adopting the Principles of responsible banking -- Desjardins: far-sighted finance / Guy Cormier -- Corporate social responsibility in financial services: 2020 snapsho -- Making sure people find equality / Marie Louise Sunde -- Versatility and innovation to produce strong results / Joel Kornreich -- Cracking the small business ecosystem -- Efma launches global executive SME banking program / Luká Dzuroka -- How to digitize the affluent customer relationship / Silvia Cunill -- Adapting to a more diverse affluent customer base / Lotte Månsson -- Openbank and its 100% digital wealth management proposition -- The impact of changing customer behaviors for insurance / Jean-Marc Pailhol -- Insurance Connect 2020: All about ecosystems / Rene van der Poel -- Challenges and opportunities for insurers -- How health techs are revolutionizing the insurance industry / Anne-Laure Jozan -- Efma and Accenture innovation in insurance awards 2019 -- Lessons learned from Efma's insurance summit / Yuri Stepanov -- Facebook takes first step into health services / Kevin Spangenberg -- Cultivating the solidarity economy in France / Edouard Dumortier | |
| 520 | $aWhile this review focuses on 2019 and highlights the innovations and successes the industry enjoyed the past year, 2020 is set to be defined by the Covid-19 outbreak and its ensuing impacts on the globe. The pandemicis touching every part of our lives personal, sprofessional, and everything in between. Businesses, banks, and insurers are adapting to a completely new reality as they work to maintain operations and serve their customers. | ||
| 650 | 4 | $0MAPA20200005599$aCOVID-19 | |
| 650 | 4 | $0MAPA20080552022$aPandemias | |
| 650 | 4 | $0MAPA20160006889$aFinTech | |
| 650 | 4 | $0MAPA20080554866$aInnovación | |
| 650 | 4 | $0MAPA20150006509$aExperiencia del cliente | |
| 650 | 4 | $0MAPA20160009583$aBlockchain | |
| 650 | 4 | $0MAPA20080586294$aMercado de seguros | |
| 710 | 2 | $0MAPA20180002267$aEuropean Financial Management Association |