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Selling peace of mind to today's travellers

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      <subfield code="a">Bainbridge, Robyn </subfield>
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      <subfield code="a">Selling peace of mind to today's travellers</subfield>
      <subfield code="c">Robyn Bainbridge</subfield>
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      <subfield code="a">It's hard to talk about anything these days without also talking about coronavirus  and that even extends to travel insurance distribution channels. Over the past year alone, the landscape of travel insurance has changed dramatically. Customer centricity has become a crucial consideration when designing new travel insurance products, as has the focus on enhanced digital offerings. Indeed, both have played a pivotal role in ensuring the endurance of the travel insurance market during these difficult times.</subfield>
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      <subfield code="a">Seguro de asistencia en viaje</subfield>
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      <subfield code="a">Perspectivas del seguro</subfield>
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      <subfield code="a">Satisfacción del cliente</subfield>
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      <subfield code="a">COVID-19</subfield>
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      <subfield code="w">MAP20200023142</subfield>
      <subfield code="t">International Travel & Health Insurance Journal</subfield>
      <subfield code="d">Bristol, UK : Voyageur Publishing & Events Ltd., 2020-</subfield>
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      <subfield code="g">01/12/2020 Número 239 - diciembre 2020 , p. 30-32</subfield>
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