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A Robot that can change your mind : how persuasive chatbots might be used in insurance

Recurso electrónico / Electronic resource
Registro MARC
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1001 ‎$0‎MAPA20190009317‎$a‎Karanai Margan, Srivathsan
24512‎$a‎A Robot that can change your mind‎$b‎: how persuasive chatbots might be used in insurance‎$c‎Srivathsan Karanai Margan
520  ‎$a‎This article explores how chatbots could be designed to persuasively converse with a user to achieve a behavioral change, how persuasive chatbots could support insurance operations, and future possibilities as both conversational and supporting technologies continue to evolve
650 4‎$0‎MAPA20080542245‎$a‎Robots
650 4‎$0‎MAPA20190013833‎$a‎Chatbot
650 4‎$0‎MAPA20080586294‎$a‎Mercado de seguros
650 4‎$0‎MAPA20080624019‎$a‎Comportamiento del consumidor
7730 ‎$w‎MAP20190020794‎$t‎Contingencies : American Academy of Actuaries‎$d‎Washington : American Academy of Actuaries, 2019-2024‎$g‎13/09/2021 Año 2021 Número 5 - 2021 septiembre , p. 28-35