The $ 100 billon opportunitty for generative AI in P&C claims handling

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      <subfield code="a">With its heavy procedures and unstructured data, claims handling provides fertile ground for insurers piloting generative AI technology. We estimate that the technology could reduce loss-adjusting expenses by 20% to 25% and leakage by 30% to 50%, creating more than $100 billion in benefits for insurers and customers. But this can only happen if insurers scale up successful initiatives, which will require organizational change and new capabilities</subfield>
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