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The People who make organizations go - or stop

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<title>People who make organizations go - or stop</title>
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<title>Harvard business review</title>
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<namePart>Cross, Rob</namePart>
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<abstract>The real work in most companies is done informally, through personal contacts. How can executives manage such amorphous networks? Start by focusing on those employees who play four critical linking roles: the central connector, the boundary spanners, the information brokers and the peripheral specialists</abstract>
<note type="statement of responsibility">by Rob Cross and Laurence Prusak</note>
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<topic>Corporaciones</topic>
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<topic>Directivos de empresas</topic>
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<topic>Organización del trabajo</topic>
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<topic>Productividad</topic>
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