The Quality of insurance intermediary services : empirical evidence for Germany
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| Tag | 1 | 2 | Valor |
|---|---|---|---|
| LDR | 00000cab a2200000 4500 | ||
| 001 | MAP20100068052 | ||
| 003 | MAP | ||
| 005 | 20101119102436.0 | ||
| 008 | 100831e20100901esp|||p |0|||b|spa d | ||
| 040 | $aMAP$bspa$dMAP | ||
| 084 | $a214 | ||
| 100 | $0MAPA20100047675$aEckardt, Martina | ||
| 245 | 1 | 4 | $aThe Quality of insurance intermediary services $b: empirical evidence for Germany$cMartina Eckardt, Solvig Räthke-Döppner |
| 520 | $aCompeting insurance intermediaries provide heterogeneous services that are difficult for incompletely informed consumers to assess. Transaction cost economics, search theory, and principal-agent theory provide arguments on product quality differences between exclusive agents and independent intermediaries. This article uses a sample of 927 insurance intermediaries in Germany. By performing OLS estimations, we test the impact of the different distribution channels and other factors on intermediaries service quality. Depending on the proxies used for service quality, we find mixed evidence for the product quality hypothesis. Service quality depends to a large extenton the information-gathering and processing activities of the individualintermediaries, independent of the respective distribution channel | ||
| 650 | 1 | $0MAPA20080597559$aMediación de seguros | |
| 650 | 1 | $0MAPA20080609542$aCanales de distribución | |
| 650 | 1 | $0MAPA20080583224$aVentas de seguros | |
| 650 | 1 | $0MAPA20080569327$aIntermediarios | |
| 650 | $0MAPA20190001342$aAdministración de la empresa de seguros | ||
| 651 | 1 | $0MAPA20080637996$aAlemania | |
| 700 | 1 | $0MAPA20100049327$aRäthke-Döppner, Solvig | |
| 773 | 0 | $wMAP20077000727$tThe Journal of risk and insurance$dNueva York : The American Risk and Insurance Association, 1964-$x0022-4367$g01/09/2010 Tomo 77 Número 3 - 2010 , p. 667-701 |