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How customers can rally your troops
Recurso electrónico / electronic resource
MAP20110047474
Grant, Adam M. ‌
How customers can rally your troops / Adam M. Grant
Sumario: How did a five-minute meeting motivate university fundraisers to increase their weekly productivity by 400%? How did a photograph drive radiologists to improve the accuracy of their diagnostic findings by 46%?
En: Harvard business review. - Boston : Impact Media Comercial S.A., 1988-. - 01/06/2011 Tomo 89 Número 6 - 2011 , p. 96-103
1. Motivación ‌. 2. Atención al cliente ‌. 3. Liderazgo ‌. 4. Servicio al cliente ‌.